Frequently Asked Questions

Do you have a pre-employment screening process?

Yes, we meet with each candidate and conduct a behavioral interview and a background check. New hires are paired with a peer mentor for six months of employment.

What staff development/training do you provide or require?

OSHA Training, Red Cross CPR (infant, child, & adult), Red Cross First Aid training, MN Certified Cook Manager, SIDS training, AHT training, Risk Reduction training, Shaken Baby Syndrome, Medication Administration, MN Mandated Reporter, Staff and Child safety procedures, hand-washing for staff and children, diaper changing, Health and Safety Guide training, Infectious Disease training, Blood Borne Pathogen, Emergency training.

How frequent is on-going staff training?

Monthly, with a 360 degree staff review process annually and classroom observations by management.

How do you accommodate children with special needs (i.e. asthma, allergies, learning disabilities, physical disabilities?)

Parents / guardians have the responsibility to inform the center when their child has any special medical condition, needs or allergies so that we can provide appropriate care and support. If their child has a special need we work with the parents/guardians to see if that child would be eligible for case management through the state. Our Center’s staff work closely with each child’s parents/guardians to ensure that an Individual Service Plan (ISP) is in place, or if they are receiving services through the local school district and has an Individual Educational Plan (IEP), that is determined by a licensed physician, psychiatrist, psychologist, or consulting psychologist to have a condition related to physical, social, or emotional development. We ask parents/guardians to share the ISP and/or IEP with Center staff. In addition, state licensing regulations require us to develop an Individualized Child Care Plan (ICCP) with the parents that will assist staff to meet their child’s needs.

Does Discover Magical Moments accept Child Care Assistance?

Yes, please contact Renae or Marie at Discover Magical Moments for further information regarding the Child Care Assistance program.

How often are child care conferences/assessments conducted?

Twice annually at parents request. We highly encourage daily verbal communication between the parent and teacher both in the morning when dropping off and at the end of the day when you arrive to pick up your child. You will also receive a daily communication sheet with your child’s specific information on it that pertains to that day.